190Wh V Mount Battery

I bought 4 of these v mount batteries over the last few years. I got two of the 190wh and two of the smaller 95wh. I was using them to power 2 camera rigs primarily. Nothing demanding or that exceeded their potential. I really gave these batteries an easy life. I only used the charger that I bought from D&O. I don't even have another v mount battery charger to charge them with so there was no way I accidentally charged them on something I shouldn't have. If the batteries were not going to be in use for at least a week I would take them down to 50%. I wouldn't store them at 100% or 0% which can be damaging for some batteries. I even emailed D&O if there was an ideal storage temperature since the manual only mentioned operating temps.

I really did everything I could to make sure I could get the 500 charges stated in the description but I got no where near that. The two 190wh batteries got at most 75 cycles on them and the two 95wh got maybe 50 cycles on them before they stopped taking a charge. When I put them on the D&O charger it does a quick green flash indicating that it's not charging. One of the 190wh batteries was doing this. By some miracle I was able to get it to take a charge right before critical short film project. When it will do it again I don't know. Only one of the four batteries has not given me a problem and two are currently in operable.

I don't get this. I'm obsessive about taking care of my gear. My gear is never left in really hot or cold environments. When not in use the batteries were always in climate controlled conditions yet 3 out of the 4 batteries I got failed way before their life expectancy. Or maybe they didn't fail and the charger is not recognizing them but I emailed D&O and got no response so I'm left to assume.

The price is fantastic for a 190wh battery. You aren't going to find anything that competes with the cost per wh. Perhaps this is why. Maybe their simply not as quality made and you won't get much of a life out of these batteries. I don't think I'd have much to say if I got even 300 out of the 500 charges but less than a hundred is grossly short of what is advertised. These batteries are not that old. They should have lasted longer.

D&O Lighting's website showed a picture of the battery's connection points, which is exactly what I needed for my video light, so I ordered it online. D&O was the only vendor that I could find that sold that battery. But I received a different battery with a different connection point, which I cannot use - it doesn't fit my light.

When I reached out to return it and replace it with the correct battery, they responded fast and told me that they don't have the battery I need, they are updating their website to show the correct battery picture, and I should return the battery.

I returned the battery on my own dime, which I shouldn't have because it was not my fault they sent me the wrong item. But this entire situation shouldn't have even happened to begin with. If they knew they don't have the battery I ordered online, the right thing to do would have been to contact me and say, "Sorry we don't have the battery you ordered, we'll notify you when we have it in stock..." and NOT send me a different battery and charge me for it. Now they created an inconvenience and return cost for me.

UPDATE 11/11/22: I was told Nov. 1 via email to return the battery. But I have not receive a prepaid return label until minutes after I left the review above. I guess it was an oversight, it happens. However, I no longer need the label because I returned the battery to D&O Nov 8.

I do appreciate that D&O promptly followed up with me when they saw that I didn't need the return label, and refunded my shipping cost. I give them credit for their customer service and response time.

i’ve never received my item. i tried reaching out to the company and no response

no recivi nada

Great batteries at a great price!