Shipping times/fees
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Free Standard Shipping |
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International Shipping (NOT FREE) |
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Most items qualify for free shipping in the contiguous USA. |
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Your order doesn't qualify for free shipping, the system may recommend you to choose an option to ship to your respective country. |
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3-7 Business Days |
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3-14 Business Days |
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Orders placed after 12pm Fridays will ship the next business day. Orders placed after 12pm on Saturdays will ship on the following Monday.
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Products shipped from California normally ship within 1-5 business days depending on stock availability, please call ahead, or contact this email address: colin@dandolighting.com to see if the product can be shipped quicker or not. |
In-stock domestic shipments are usually shipped within 3-5 days of order, however the shipment is usually 1-2 day shipping. See Delivery Times for details. Totals are calculated after all rebates and bundle discounts have been applied.
Why didn't my order qualify for Free Shipping?
Your order may not qualify for the following reasons:
- Order is heavy due to weight restrictions.
- Item/Items are from an international order.
- The item is out of stock or backordered.
For International shipments, batteries need to be shipped manually due to the dangerous goods nature of lithium-ion batteries, our 3rd party fulfillment partner doesn't ship internationally.
United States
We ship nationwide across the contiguous (lower 48) states, as well as Alaska, Hawaii, Puerto Rico and other USA territories.
International
We ship most international packages via USPS. Shipping fees are calculated on a combined basis of weight, value (for insurance purposes) and destination. Some orders are shipped in multiple parcels. Please note these important points about international shipping;
1.) We do not pay for your shipping fees (it is not calculated in the price).
2.) We can not cover your import duties/tax fees, this will be borne by you (the buyer).
3.) Shipping times can be delayed due to unforeseen circumstances. Some common problems with shipping are export/import processes due to government workers decisions and wait times, slower ship times due to unforeseen circumstances such as a global pandemic, or natural disasters, etc.
Some items take longer to be exported due to manufacturer or government restrictions. Our lithium-ion batteries may take longer than normal to clear customs. We wish we could do something about this, but sometimes it is out of our hands. In a situation such as this, we will try as hard as we can to get as much information to our customer as possible.
Where We Ship
We ship around the globe. Please check below to acquaint yourself with any exceptions and conditions that may apply to your specific location.
We currently do not ship to Iran, Sudan, Cuba, Syria, North Korea and Uganda, and other countries that may or may not be listed here.